Privacy Policy

  1. Privacy Policy

    2. 1. Introduction

    We are committed to safeguarding the privacy of our users. In this policy, we explain how we will treat your personal information. Our Platforms (“Platforms” means the website(s), including but not limited to https://dosty.co/ (the “Site”); mobile applications (each an “App”, collectively “Apps”); and any related documentation, services; any images, logos, music, photographs, video content, software, designs, graphics, photos, images, illustrations, animations, videos, scripts, texts, music, sounds, voiceovers, interactive features, wellness plans, and all other materials and content accessible within the Apps or Site that are incorporated into and form part of our Apps and Site (“App Content”)) are owned, managed, and operated by the Company.

    2. About Us

    Dosty is owned and operated by SIA Dosty, a company incorporated in Latvia with a registered address at Valdeku iela 62 k-1 - 4, Riga, Latvia. Our contact email is [email protected].

    3. Data We Collect

    We may collect, store, and use the following kinds of personal information:

    3.1 Information about your device: This includes information about your visits to and use of this application (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, and navigation paths).

    3.2 Registration Information: Information that you provide to us when registering, such as your email and name.

    3.3 Profile Information: Information that you provide when completing your pet’s profile on our application.

    3.4 Communication Data: Information contained in or relating to any communication that you send to us or send through our application (including the communication content and metadata associated with the communication).

    3.5 Other Information: Any other personal information that you choose to send to us.

    4. Use of Personal Information

    We may use your personal information to:

    4.1 Personalize our platforms for you.

    4.2 Send you email notifications that you have specifically requested.

    4.3 Send you our email newsletter if you have requested it (you can inform us at any time if you no longer require the newsletter).

    4.4 Send you marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you by post, or where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

    4.5 Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).

    4.6 Deal with inquiries and complaints made by or about you related to our application.

    4.7 Keep our application secure and prevent fraud.

    4.8 Use Meta, TikTok, Google Ads, and Apple Search Ads for advertising purposes.

    5. Minors

    For users located in the European Union, you must comply with the age requirements stipulated by your country’s regulations to use our services. For instance, in Germany, users must be at least 16 years old to provide explicit consent for data processing. If you are below the required age, you may still use our services with the approval of a parent or legal guardian. Should we discover that we have unintentionally collected personal data from children, we will take prompt actions to delete such information from our systems.

    If you are a parent and find that your child is using our Platforms without your authorization, or if you have specific questions regarding data privacy, please contact us at [email protected].

    In the United States, users must be at least 13 years old to access the Platforms. If we find out that we have gathered information from children under the age of 13 without complying with the Children’s Online Privacy Protection Act (COPPA) of 1998 and its rules, we will ensure that this data is not disclosed and will promptly delete the account along with all related information, including sensitive and health data, from our servers.

    6. Consent and Disclosure

    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

    7. Marketing and Third Parties

    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

    7.1 We use IDFA (Identifier for Advertisers) to show you relevant and personalized ads. We collect information, including data on the use of app activity or revenue information. If you agree, you allow us to share data with third parties such as our marketing partners.

    7.2 We may also collect, store, and use information related to your usage and marketing data: Information collected by AppsFlyer, Amplitude and Google Analytics to provide better and more targeted advertisements to you. Our use of this information will be in accordance with the privacy policies of AppsFlyer, Amplitude and Google Analytics.

    8. Data Retention

    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

    9. Legal Obligations and Retention

    We will retain documents (including electronic documents) containing personal data:

    9.1 To the extent that we are required to do so by law.

    9.2 If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.

    9.3 In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

    10. Security

    We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

    10.1 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

    10.2 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

    10.3 You are responsible for keeping the password you use for accessing our application confidential; we will not ask you for your password (except when you log in to our application).

    11. Your Rights

    You may instruct us to correct, retrieve, or delete all your personal information that we hold about you by contacting us via email or messaging system inside the application.

    12. Third-Party Links

    Our application includes hyperlinks to and details of third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

    13. Policy Updates

    We may update this policy from time to time by publishing a new version on our application, and we will notify you of changes to this policy.

    14. Contact Information

    This application is owned and operated by SIA Dosty. For more details about the company:

    • Our principal place of business is at Valdeku iela 62 k-1 - 4, Riga, Latvia