Terms and Conditions

 1. Introduction

These Terms and Conditions ("Terms") govern your use of the Dosty mobile application ("App"), website https://dosty.co/ (“Website”), and the services provided therein. By accessing or using our App or Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use these platforms. These platforms are collectively referred to as "Platforms."

2. About Us

Dosty is owned and operated by SIA Dosty, a company incorporated in Latvia with a registered address at Valdeku iela 62 k-1 - 4, Riga, Latvia. Our contact email is [email protected].

3. Services

Dosty offers a range of services designed to assist pet owners in managing their pet’s health and well-being.

Please note that Dosty provides information for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment.

4. Access and Use of the App

4.1 Eligibility

You must be at least 12 years old to use our App. If you are under the age of 18, you must have parental or guardian consent to use our App.

4.2 User Account

To access certain features of the Platforms, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to update this information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.3 Prohibited Activities

You agree not to use the Platforms for any unlawful purpose or in any way that could harm us, our users, or any third party.

You may not copy, modify, distribute, sell, or lease any part of our Platforms or included software.

You may not reverse engineer, decompile, or disassemble any part of our Platforms.

You may not use our Platforms to transmit any viruses or malicious content.

5. Subscriptions and Payments

5.1 Free and Paid Trials

We may offer free or paid trial subscriptions for the use of the App. If not canceled at least 24 hours before the end of the trial, you will be automatically charged the subscription fee.

5.2 Subscription Plans

App offers various subscription plans. Your subscription will automatically renew at the end of each period unless you cancel it at least 24 hours before the end of the current subscription period.

Payment methods include those available through the App Store or Google Play in your region, as well as credit card, Apple Pay, and Google Pay for our website.

Payment will be charged to your chosen payment method upon confirmation of purchase or after the end of a trial period.

5.3 Refunds

Payments made through the App Store or Google Play are subject to their respective refund policies.

Payments made directly through our website are generally non-refundable except in certain circumstances such as confirmed bugs preventing proper use of the App.

If you believe you are entitled to a refund, please contact our customer support team at [email protected].

5.4 Payment Methods and Processing

Payments can be made using the following methods:

- Credit Card

- Apple Pay

- Google Pay

Payment will be processed through the chosen method upon confirmation of purchase or at the end of a trial period. Users authorize Dosty to charge the applicable subscription fees to their selected payment method.

5.5 Receiving and Processing Payments

The Company in its exclusive discretion and prerogative shall ascertain and designate the specific Account to be employed for the processing of any and all payments attributable to you thereby retaining full authority and autonomy in the selection thereof.

6. Content and Conduct

6.1 User Content

You retain all rights to any content you upload or create on the Platforms ("User Content"). By providing User Content, you grant Dosty a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform, distribute, and create derivative works from your User Content.

6.2 Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights to grant the above licenses to Dosty.

6.3 Prohibited Content

You agree not to post any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

You agree not to post any User Content that infringes on the intellectual property rights of others.

6.4 Reporting Violations

Users can report violations of these guidelines by contacting our support team at [email protected]. Dosty reserves the right to remove any content that violates these guidelines and to terminate the accounts of users who repeatedly violate these terms.

7. Disclaimers

7.1 Medical Disclaimer

The information provided through the Platforms, including but not limited to text, graphics, images, and other material, is for informational purposes only. Dosty is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified animal health provider with any questions you may have regarding a medical condition or the health and wellness of your pet.

Do not disregard professional veterinary advice or delay in seeking it because of something you have read on the Platforms.

Health and Medical Conditions:

The Platforms provide general information and discussions about various pet health and medical conditions. This information is not intended to be a comprehensive guide concerning the diagnosis or treatment of any medical condition and should not be used to diagnose, treat, or manage any health condition without consulting a licensed veterinarian.

Emergency Situations:

If your pet is experiencing a medical emergency, immediately call your veterinarian or take your pet to the nearest animal hospital. Do not rely on information provided through the Platforms during such emergencies.

Accuracy of Information:

While we strive to provide accurate and up-to-date information, the information provided through the Platforms may not reflect the most current research and developments in veterinary medicine. Dosty makes no warranties or representations regarding the accuracy, completeness, or usefulness of the information provided.

User Responsibility:

Users of the Platforms should use their own judgment when interpreting and applying the information provided. Any reliance on the information provided through the Platforms is at your own risk. Dosty is not liable for any damages arising from the use of the information provided.

Consulting a Veterinarian:

Always consult your veterinarian before making any changes to your pet's diet, exercise routine, medication, or any other aspect of their health and wellness. Your veterinarian can provide personalized advice and care tailored to your pet's specific needs.

No Endorsement:

Reference to any specific product, process, or service by trade name, trademark, manufacturer, or otherwise does not constitute or imply an endorsement, recommendation, or favoring by Dosty. The views and opinions expressed in the content on the Platforms do not necessarily reflect those of Dosty.

External Links

The Platforms may contain links to external websites or resources for convenience and informational purposes. Dosty does not endorse and is not responsible for the content, accuracy, or availability of these external sites or resources. Use of any linked external website is at your own risk.

By using the Platforms, you acknowledge and agree to this medical disclaimer and understand the limitations and responsibilities associated with the use of the information provided.

7.2 Liability Disclaimer

The Platforms are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the Platforms will be secure or available at all times.

We are not responsible for any errors, omissions, or inaccuracies in the information provided on the Platforms.

8. Limitation of Liability

SIA Dosty, its officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App or Website.

Our total liability to you for any damages arising from the use of the App will not exceed the amount you have paid to use the App or $100 if no payments have been made.

9. Indemnity

You agree to indemnify and hold SIA Dosty harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Platforms, your violation of these Terms, or any applicable law.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our App and Website. Your continued use of the App or Website after the changes take effect constitutes your acceptance of the new Terms.

11. Termination

We may terminate or suspend your account and access to the App at any time, without prior notice, if you violate these Terms.

12. Governing Law

These Terms are governed by the laws of Latvia. Any disputes arising from these Terms or your use of the App or Website will be resolved in the courts of Latvia.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].

14. Additional Provisions

14.1 Intellectual Property

All content and materials included on the Platforms, such as text, graphics, logos, images, and software, are the property of SIA Dosty or its content suppliers and are protected by copyright and other intellectual property laws.

14.2 Third-Party Links

The Platforms may contain links to third-party websites or services that are not owned or controlled by Dosty. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

14.3 Advertising and Monetization

You acknowledge that our Platforms may be supported by advertising revenues and that we may place advertising, promotions, or sponsored content on the Platforms. The manner, mode, and extent of such advertising are subject to change without specific notice to you.

14.4 Support

If you have any concerns regarding our Platforms, please contact us at [email protected]. We will use reasonable endeavors to ensure that our App is available for download and use at all times. However, our App is provided over the internet and mobile networks, and so its operation and availability may be affected by factors outside of our control at any time for any reason.

14.5 Changes to Our App

From time to time, we may automatically update our App to improve performance, enhance functionality, reflect changes to the operating system, or address security issues. We cannot assume any liability or obligation for any interruption, modification, failure, delay, loss of content, or discontinuance within the App due to such updates.

14.6 Notice and Takedown Procedures

If you believe that your content has been copied in a way that constitutes copyright infringement, you or your agent may submit a Digital Millennium Copyright Act ("DMCA") notification to us. If we find that there has been an alleged or actual infringement, we will take appropriate action under the DMCA and other intellectual property laws.

14.7 Survival

Upon termination of these Terms, all provisions of this Agreement that by their nature should survive termination, including, without limitation, the provisions on dispute resolution and arbitration, all ownership provisions, warranty disclaimers, limitations of liability, and indemnity.

14.8 Other Provisions

No one other than a party to these Terms (namely, you or us) has any right to enforce any provision thereof. We may transfer our rights and obligations under these Terms to another company, and we will ensure that the transfer will not affect your rights under these Terms.

14.9 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable. The invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

14.10 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Dosty's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.11 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to another party without notice to you.

14.12 Entire Agreement

These Terms constitute the entire agreement between you and Dosty regarding the use of the Platforms and supersede any prior agreements or understandings, whether written or oral, regarding such subject matter.

14.13 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

14.14 Dispute Resolution and Arbitration

Any disputes arising out of or relating to these Terms or the use of the Platforms will be resolved through binding arbitration in accordance with the rules of the relevant arbitration authority. The arbitration will take place in Latvia, and the language of the arbitration will be English.

14.15 Class Action Waiver

You agree that any disputes arising out of or relating to these Terms or the use of the Platforms will be resolved on an individual basis and not as part of a class, collective, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

14.16 Notice Requirements

All notices to Dosty must be in writing and sent to our legal address at Valdeku iela 62 k-1 - 4, Riga, Latvia, or via email to [email protected]. Notices will be deemed received 24 hours after an email is sent or three days after a letter is mailed.

14.17 Governing Language

These Terms are executed in English, and the English language version shall control in all respects. Any translations of these Terms into other languages are provided for convenience only and shall not control the interpretation of these Terms.

14.18 Feedback

We welcome your feedback and suggestions for improving our Platforms. By submitting feedback, you agree that we may use it without any restriction or obligation to you.